Terms of service

Welcome to ZIFAZA. By accessing or using our website, products, and services, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing or using ZIFAZA.com, you agree to comply with and be legally bound by these Terms of Service, our Privacy Policy, Shipping Policy, Return & Exchange Policy, and any other policies posted on this website.

If you do not agree with any part of these Terms, please discontinue the use of our website and services immediately.

2. Products & Orders

  • ZIFAZA offers maternity gowns, unstitched suit tops, and other fashion products through its online store.
  • All products displayed on our website are subject to availability.
  • We reserve the right to refuse, cancel, or limit quantities of any order at our sole discretion.
  • Product images are for illustration purposes only. Actual colors may vary slightly due to photography, lighting conditions, and device display settings.
  • We reserve the right to modify product descriptions, specifications, pricing, and availability at any time without prior notice.

3. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR ₹).
  • Prices are inclusive of applicable taxes unless otherwise stated.
  • Payments are processed through secure third-party payment gateways.
  • We reserve the right to change product prices, discounts, offers, or promotions at any time without prior notice.
  • ZIFAZA shall not be responsible for payment failures caused by banking institutions, payment gateways, or technical issues beyond our control.

4. Shipping & Delivery

  • We currently ship across India and selected international destinations where available.
  • Estimated delivery timelines are provided for reference only and may vary due to courier operations, weather conditions, holidays, or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping and contact information.
  • ZIFAZA shall not be liable for delays, failed deliveries, or additional costs resulting from incorrect shipping information provided by the customer.

5. Returns & Exchanges

  • Returns and exchanges are accepted only in accordance with our Return & Exchange Policy.
  • Products must be returned unused, unworn, unwashed, undamaged, and with original tags and packaging intact.
  • For claims related to damaged, defective, missing, or incorrect items, customers must provide a clear and uninterrupted unboxing video showing the sealed package being opened.
  • Requests submitted without valid video evidence may be rejected.
  • Sale items and altered or stitched unstitched products are not eligible for return or exchange.

6. User Conduct

  • You agree not to use our website for any unlawful, fraudulent, abusive, or harmful activities.
  • You shall not attempt to interfere with the website's functionality, security, or infrastructure.
  • Unauthorized access attempts, data scraping, hacking, or misuse of our systems may result in legal action.

7. Intellectual Property

All content available on ZIFAZA.com, including but not limited to logos, designs, images, graphics, product photographs, videos, text, website layout, and branding materials, is the exclusive property of ZIFAZA and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or used without prior written permission from ZIFAZA.

8. Limitation of Liability

To the fullest extent permitted by law, ZIFAZA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

In any event, our total liability shall not exceed the amount paid by the customer for the specific product or order giving rise to the claim.

9. Third-Party Services

Our website may contain links to third-party websites, payment gateways, logistics providers, or external services. We are not responsible for the content, privacy practices, or operations of such third-party services.

10. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

Your continued use of the website following any changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of India.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: zifaza.exports@gmail.com